$ status --check faisal-ahammed

Md Faisal Ahammed

Web Developer & Hosting Support Engineer

4+ years building and keeping websites running — PHP/Laravel & WordPress development on one side, Linux server and hosting support (cPanel, WHM, Plesk, DNS, SSL) on the other. I diagnose issues fast, harden servers against malware, and ship custom web solutions end to end.

Get in touch

Works with

PHPLaravelWordPress WooCommerceMySQL / MariaDB cPanel / WHMPlesk NginxLiteSpeed CloudflareGit

Availability monitor Dhaka, BD

Available for work

Open to freelance contracts and full-time roles.

Years experience

Server uptime kept

Sites & servers supported

< 0

Avg. response time

role: Tech Support Engineer since Nov 2025

About

A developer who also keeps the lights on

I started in design, moved into WordPress and Laravel development, and now spend most days on the infrastructure side — servers, DNS, SSL, email delivery, and the quiet work of stopping problems before clients notice them. That path means I can build a site and keep it fast, secure, and online, without handing support off to someone else.

Comfortable talking directly with clients and non-technical teams, translating server logs and error messages into plain next steps.

whoami.sh

visitor@site:~$ whoami

name Md Faisal Ahammed
based Mirpur, Dhaka, Bangladesh
stack PHP · Laravel · WordPress · MySQL
infra Linux · cPanel/WHM · Plesk · Nginx
langs Bangla (native) · English (fluent)
study Dip. in Telecom Engineering, 2020

visitor@site:~$

Service history

Experience

Nov 2025 — Present

Tech Support Engineer

Purple IT Limited · Mohakhali DOHS

Support domains, web hosting (shared/VPS/dedicated), and server administration on Linux (Ubuntu/AlmaLinux) with cPanel, WHM, and Plesk.
Manage DNS, domain registration, nameservers, and SSL (Let's Encrypt) deployment and renewal.
Troubleshoot email delivery across SMTP, IMAP, POP3, Exim, and Dovecot.
Handle backups, restores, migrations, malware removal, and security hardening.
Monitor server health and logs; support customers via WHMCS ticketing.

May 2023 — Oct 2025

Web Developer

Dial2Support

Built and maintained WordPress and Laravel websites, resolving issues across hosting, servers, and email.
Managed Linux servers, cPanel/WHM configurations, DNS records, SSL certificates, and end-to-end migrations.
Diagnosed and fixed database and server performance issues to keep client sites fast.
Monitored infrastructure for uptime and security; delivered responsive customer support.

Nov 2019 — Jun 2020

UI/UX Designer

Olivine Limited · Mohakhali DOHS

Conducted user research to identify needs, pain points, and usability improvements.
Designed wireframes, interactive prototypes, and user-centered interfaces.
Ran usability testing and iterated with cross-functional teams.

Sep 2018 — Nov 2018

Graphic Designer (Intern)

Jarvis Digital · Gulshan 1, Dhaka

Designed social media creatives and brand assets for clients including Herfy, Fogg, Elita Karim, Berger Paints Bangladesh, and Kawasaki Bangladesh.
Produced marketing materials while maintaining consistent brand identity.

Resource monitor

Skills

Core stack

PHP / Laravel0%

WordPress / WooCommerce0%

Linux / cPanel / WHM0%

DNS / SSL / Domains0%

MySQL / MariaDB0%

Git & Version Control0%

Support tools & practices

WHMCS & Ticketing Systems Cloudflare Apache Nginx LiteSpeed Exim & Dovecot SMTP / IMAP / POP3 Server Monitoring & Log Analysis Malware Removal & Hardening

Languages

Banglanative

Englishfluent

Records

Training, certifications & education

2018 · 3 months

Graphic & Web UI Design

BASIS Institute of Technology & Management, Dhaka

2019 · 6 months

UX & UI Design

Skill Development for Mobile Game & Application, ICT Division, Dhaka

2018 · 6 months

Web Design & WordPress Development

HTML, CSS, JS, jQuery, PHP, WordPress — Softtech IT, Online

Education

Diploma in Engineering

Telecommunication Engineering

Daffodil Polytechnic Institute, 2018

HSC

JoyPurhat Govt. College

2011

SSC

KG and High School

2009

Contact

Let's work together

Submit a ticket and I'll get back to you — usually within a couple of hours during Dhaka business hours (GMT+6).

github.com/faisalahammed044274 visit ↗

Mirpur 12, Pallabi, Dhaka 1216, Bangladesh

local time —:— · Dhaka (GMT+6)

New support ticket

#FA-000